Terms of Service
Welcome to Pubblish. By accessing or using our publishing platform service, you agree to be bound by these Terms of Service. Please read them carefully.
Pubblish is operated by Pubblish Limited, a company registered in England and Wales under company number 17089255, with its registered office at 156 Southlands, Bath, England, BA1 4EB ("Pubblish", "we", "us"). References to "we", "us" or "our" in these terms mean Pubblish Limited.
1. Acceptance of Terms
By creating an account or using Pubblish, you agree to these Terms of Service, our Privacy Policy, and our Refund Policy. If you upload personal data about other people, our Data Processing Addendum also applies. If you do not agree to these terms, you may not use our service.
2. Description of Service
Pubblish is a cloud-based publishing workflow platform that helps publishers manage their book catalogs, metadata, contributors, and publishing processes. We provide tools for organizing titles, tracking workflows, and preparing publications for distribution.
3. Account Registration
To use Pubblish, you must:
- Provide accurate and complete registration information
- Be at least 16 years of age
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
You are responsible for all activities that occur under your account.
4. Subscription and Payment
Pubblish subscriptions are sold and processed by Paddle.com, who act as the merchant of record for these transactions. By subscribing, you also agree to Paddle's buyer terms, which apply alongside these Terms. Paddle handles billing, tax, and payment processing; Pubblish never sees or stores your payment details.
By subscribing, you agree to:
- Pay the applicable subscription fees
- Provide valid payment information to Paddle
- Accept automatic renewal unless you cancel before the renewal date
Refunds are handled in line with our Refund Policy.
5. Your Content
You retain all rights to the content you upload to Pubblish. By using our service, you grant us a limited license to store, process, and display your content solely for the purpose of providing the service to you.
You are responsible for ensuring you have the necessary rights to any content you upload, including text, images, and metadata.
6. Acceptable Use
You agree not to:
- Use the service for any illegal purpose
- Upload content that infringes intellectual property rights, or that you do not have the legal right to use
- Upload illegal content, including child sexual abuse material, terrorist content, or material that incites violence
- Upload malware, viruses, or files designed to harm our systems or other users
- Attempt to gain unauthorized access to our systems
- Reverse engineer, decompile, or attempt to extract source code from our service
- Interfere with or disrupt the service
- Share your account credentials with others, or resell or sublicense access to your account
- Use automated systems to access the service without our written permission
- Bypass or attempt to bypass usage limits, billing, or affiliate code restrictions
We may suspend or terminate accounts that breach these rules. For serious breaches — for example, uploading illegal content — we may act without notice.
7. Data and Privacy
Your use of Pubblish is also governed by our Privacy Policy. We implement strict data isolation to ensure your data remains completely separate from other publishers' data.
Pubblish lets you record personal data about other people — for example authors, contributors, and other individuals connected to your titles. Where you upload personal data about third parties, you are the data controller for that data and Pubblish acts as a data processor on your behalf, processing it only to provide the service to you and on your instructions. The detailed terms that govern that processing are set out in our Data Processing Addendum.
You are responsible for ensuring you have a lawful basis to provide third-party personal data to Pubblish, and for meeting your own obligations under applicable data protection law in respect of it, including giving any required privacy information to the individuals concerned.
8. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect service availability. We will provide reasonable notice when possible.
9. AI-Assisted Features
Some Pubblish features use third-party AI providers to generate text suggestions. These features are opt-in. The data handling is described in our Privacy Policy.
AI-generated suggestions are not guaranteed to be accurate, original, or fit for any particular purpose. You are responsible for reviewing and editing AI-generated content before using it, and for ensuring it complies with applicable law and the rights of third parties. Where you use AI features, the resulting output belongs to you, subject to the AI provider's terms of use.
We may change AI providers, modify how AI features work, or discontinue them at any time.
10. Intellectual Property
Pubblish and its associated branding, features, and functionality are owned by us and protected by intellectual property laws. You may not copy, modify, or create derivative works of our service without permission.
11. Termination
You may cancel your subscription at any time through your account settings. Cancellation and refund handling is set out in our Refund Policy.
We may suspend or terminate your account if you breach these Terms. For serious breaches we may terminate without notice. For other breaches, we will give you reasonable notice and an opportunity to resolve the issue first.
Upon termination:
- Your access to the service will end
- You may request an export of your data within 90 days, which we will provide in a structured, machine-readable format
- We will delete your data in accordance with our Privacy Policy
12. Limitation of Liability
Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be excluded or limited under applicable law. If you are a consumer, your statutory rights are unaffected by these Terms.
Subject to the paragraph above, our total aggregate liability to you under or in connection with these Terms is limited to the fees paid for the service in the 12 months preceding the event giving rise to the claim.
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business, or business opportunities.
13. Disclaimer of Warranties
Subject to Section 12 and your statutory rights, the service is provided "as is". We do not warrant that the service will be error-free or uninterrupted, or that it will meet your specific requirements.
14. Changes to Terms
We may modify these Terms from time to time. For material changes, we will give at least 30 days' notice by email or through the service before they take effect. Continued use after that date constitutes acceptance of the new terms. If you do not accept the new terms, you may cancel your subscription.
Non-material changes — for example, correcting typos, clarifying existing language, or updating contact details — take effect immediately.
15. General
These Terms, together with our Privacy Policy, Refund Policy, and Data Processing Addendum, are the entire agreement between you and Pubblish. If any provision is found to be unenforceable, the rest remains in effect. We may transfer our rights and obligations under these Terms to another organisation; you may not transfer yours without our written consent. Our failure to enforce any right at any time does not waive that right.
16. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be resolved through good-faith negotiation or, if necessary, through the courts of England and Wales.
17. Contact
For questions about these Terms of Service, please contact Pubblish Limited at: